Locate Users in the left side bar and then click Directory Sync on the submenu or click the Directory Sync link on the "Users" page.Ĭlick the Add New Sync button and select Active Directory from the list. To start setting up a user directory sync: Some concepts still apply.Ĭreate or Choose a Connection for User Sync Please note that this video shows user sync configuration prior to the October 2022 D252 Duo release. Multiple directory syncs that use non-unique user names or the same selected groups may also produce undesired results, as each sync process could overwrite the user with different information or update the group memberships for a given user unexpectedly. Likewise, if you synchronize multiple directories and there are non-unique usernames among those directories, the net result is that there will be only one Duo user created with that username, and each sync will update that Duo user with different information. Performing a synchronization will cause the existing Duo users' information to be merged with, and in some cases overwritten by the Active Directory information, such as email addresses in Duo changing to match the value stored in the synced directory. Suppose that you already have some Duo users, and one or more of these users have the same username on your Active Directory server. Duo Admin directory sync setup and management requires the Owner admin role.īefore executing any Active Directory synchronization with Duo, understand the effect that synchronization can have on accounts with the same name.
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